Shipping & Returns
- Returns Policy -
You may return most new, unopened items within 30 days of delivery for a full credit or refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your credit/refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 6 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button and follow the process. We'll notify you via e-mail of your refund once we've received and processed the returned item.
NON-DEFECTIVE Returns after 30 days are subject to approval, a 10% restocking fee, and return shipping must be arranged by the customer.
- Shipping -
Orders are shipped via the carrier selected at check out.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.